MBB SERVICE · AI

AI & Automation

AI solutions that simplify real processes and automate repetitive work.

Typical scope
  • AI assistants & copilots
  • RAG with company knowledge
  • Workflow automation
  • Chatbots & self-service
  • Document and text processing
  • API and system integration

Apply AI where it removes real work

We build AI solutions as part of real business processes, not as isolated demos. Every project starts with the workflow: What information is required? Which decisions can be supported? Which steps can be automated safely?

Make company knowledge usable

Retrieval-Augmented Generation (RAG) allows assistants to work with documents, knowledge bases and structured company data. Sources, permissions and freshness become part of the architecture.

Examples

  • Internal knowledge assistants for support, HR or operations
  • Automatic classification and preprocessing of enquiries
  • Document summarization, extraction and review
  • AI-supported content and learning workflows
  • Automated handoffs between CRM, email, databases and line-of-business systems

Controlled instead of unpredictable

We define roles, data access, logging, fallbacks and human approvals where required. This keeps AI accountable and turns it into a controlled tool within your processes.

WHAT YOU GET

A service with clear technical responsibility.

01

Concept

Architecture, dependencies and priorities are made transparent before implementation.

02

Implementation

We build modularly, test critical paths and integrate existing systems carefully.

03

Operations

Deployment, monitoring, backups, documentation and future development are considered from the start.